Terms and conditions

Welcome to XaraCarry.

These Terms & Conditions govern your access to and use of XaraCarry.com, including browsing our website, creating an account, placing an order, purchasing products, using our wishlist, submitting reviews, and interacting with our services.

By accessing our website or placing an order, you agree to these Terms & Conditions, together with our Privacy Policy, Refund & Returns Policy, and any other policies referenced on our website.

Please read these terms carefully before using XaraCarry.com.

Nothing in these Terms & Conditions is intended to limit any mandatory consumer rights available to you under applicable law.

1. About XaraCarry

XaraCarry is an ecommerce fashion, beauty, and lifestyle store offering products including:

  • Women’s Handbags
  • Women’s Shoes
  • Beauty Products
  • Perfumes
  • Skin Care
  • Other fashion, beauty, and lifestyle products

Our store may offer both XaraCarry-branded products and products from selected third-party brands.

References to “XaraCarry,” “we,” “us,” or “our” in these Terms refer to the operator of XaraCarry.com.

2. Eligibility to Use Our Website

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide is accurate and complete.
  • You are using the website for lawful purposes.
  • Where necessary, you have permission from the cardholder, account holder, or other authorized payer to use the selected payment method.

If you are below the legal age required to make purchases independently in your jurisdiction, you should use our services only with the involvement of a parent or legal guardian where required.

3. Customer Accounts

Certain features may allow or require you to create a customer account.

You are responsible for:

  • Providing accurate account information.
  • Keeping your account information up to date.
  • Maintaining the confidentiality of your login credentials.
  • Preventing unauthorized access to your account.

You must notify us if you reasonably believe your account has been accessed without authorization.

XaraCarry is not responsible for losses resulting from unauthorized account use where caused by your failure to reasonably protect your login credentials, except where applicable law provides otherwise.

We may suspend or restrict an account where we reasonably suspect fraud, abuse, unauthorized activity, or a violation of these Terms.

4. Use of Our Website

You agree to use XaraCarry.com only for lawful and legitimate purposes.

You must not:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.
  • Attempt to gain unauthorized access to our systems, accounts, servers, or databases.
  • Introduce viruses, malware, harmful code, or other malicious technologies.
  • Interfere with the security, performance, or functionality of the website.
  • Scrape, extract, copy, or systematically collect website data without permission.
  • Misuse promotional offers, discounts, returns, refunds, or customer accounts.
  • Impersonate another person or provide false information.
  • Use our content for unauthorized commercial purposes.
  • Attempt to bypass security, purchase, payment, or access restrictions.

We may restrict access to our website where reasonably necessary to protect XaraCarry, our customers, or our systems.

5. Products and Product Information

We make reasonable efforts to provide accurate product information, including:

  • Product names
  • Descriptions
  • Images
  • Colours
  • Sizes
  • Materials
  • Features
  • Pricing
  • Availability

However, minor differences may occur.

For example, product colours may appear differently depending on your screen, device, brightness settings, photography, lighting, or display configuration.

Packaging may also change from time to time without affecting the underlying product.

We reserve the right to correct errors or update product information where necessary.

6. Product Availability

All products are subject to availability.

Adding a product to your cart or wishlist does not reserve or guarantee stock.

A product may become unavailable before your order is accepted or dispatched.

If we are unable to fulfil an item after payment has been received, we will provide an appropriate refund or alternative solution in accordance with applicable law and our policies.

7. Third-Party Brands and Trademarks

XaraCarry may sell selected products manufactured, supplied, or branded by third parties.

All third-party trademarks, brand names, logos, product names, and intellectual-property rights remain the property of their respective owners.

Unless expressly stated, the sale or display of a third-party product on XaraCarry.com does not imply sponsorship, partnership, endorsement, or affiliation between XaraCarry and that brand.

We aim to describe third-party products accurately based on information available to us.

8. Prices

Product prices are displayed on our website in the applicable currency shown at the time of purchase.

Prices may change without prior notice.

A price change will not normally affect an order that has already been accepted, except where:

  • There is an obvious pricing error.
  • Applicable law requires an adjustment.
  • The order cannot legally or reasonably be fulfilled at the incorrect price.

Where required, applicable taxes, shipping charges, or other fees will be displayed during checkout.

9. Pricing Errors

Despite reasonable efforts, pricing or product-information errors may occasionally occur.

If a product has been listed at an obviously incorrect price, we may contact you before accepting or processing the order.

We may cancel an order affected by a genuine pricing error where permitted by applicable law.

If payment has already been collected for a cancelled order, an eligible refund will be issued.

10. Payments

Available payment methods may vary depending on:

  • Country
  • Order value
  • Customer location
  • Payment provider
  • Product
  • Other operational considerations

Payments may be processed through third-party payment providers.

You agree to provide accurate and authorized payment and billing information.

We may refuse or cancel an order where:

  • Payment cannot be authorized.
  • Payment information appears incorrect.
  • Fraud is suspected.
  • A payment provider declines the transaction.
  • The transaction violates applicable law or payment-provider rules.

11. Cash on Delivery

Where available, Cash on Delivery (COD) may be offered as a payment option.

COD availability may depend on location, order value, product type, courier coverage, or other factors.

We may contact you to verify a COD order before dispatch.

Repeated refusal of confirmed COD orders, misuse of COD services, or fraudulent activity may result in COD restrictions on future orders where legally permitted.

12. Placing an Order

When you submit an order through XaraCarry.com, you are making an offer to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean your order has been finally accepted.

An order may be subject to:

  • Payment verification
  • Stock availability
  • Fraud checks
  • Address verification
  • COD confirmation
  • Other reasonable operational checks

The purchase contract is considered accepted at the point determined by applicable law and our order-processing system, generally when the order is confirmed for fulfilment or dispatched.

13. Order Cancellation by XaraCarry

We may reject or cancel an order where reasonably necessary, including because of:

  • Product unavailability
  • Pricing errors
  • Payment failure
  • Suspected fraud
  • Invalid delivery details
  • Duplicate or suspicious transactions
  • Legal or regulatory restrictions
  • Technical errors
  • Circumstances preventing fulfilment

If we cancel an order after collecting payment, an eligible refund will be processed.

14. Customer Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

We will try to accommodate cancellation requests before the order enters fulfilment or is dispatched.

Once an order has been processed or shipped, cancellation may no longer be possible.

You may instead need to follow our Refund & Returns Policy, subject to its eligibility requirements and any mandatory consumer rights.

15. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframe provided at checkout or otherwise communicated to you.

Delivery estimates are not guaranteed unless expressly stated.

Delays may occur due to circumstances such as:

  • Courier delays
  • Customs processing
  • Weather
  • Public holidays
  • High-order volumes
  • Incorrect addresses
  • Security checks
  • Border restrictions
  • Transportation disruptions
  • Events outside our reasonable control

We will make reasonable efforts to assist where delivery problems arise.

16. Delivery Information

You are responsible for providing accurate and complete:

  • Recipient name
  • Delivery address
  • Phone number
  • Email address
  • Other information reasonably required for delivery

XaraCarry may not be responsible for delays, losses, or additional costs caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

17. International Orders

XaraCarry may serve customers in markets including:

  • Pakistan
  • United Arab Emirates
  • Saudi Arabia
  • Other supported countries

International shipping availability may vary.

Customers placing international orders should ensure that products can legally be imported into their destination country.

18. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, clearance charges, or other government fees depending on the destination.

Unless we expressly state that such charges are included in the checkout price, the customer may be responsible for paying them.

XaraCarry does not control customs authorities and cannot guarantee the amount of any external duty or tax.

19. Risk and Ownership

Ownership and risk relating to purchased products transfer at the point required by applicable law.

Depending on the jurisdiction and delivery arrangement, this may occur when:

  • The product is delivered to you or your authorized recipient; or
  • Another legally applicable delivery event occurs.

Nothing in this section overrides mandatory consumer-protection law.

20. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Please review that policy before purchasing.

Our Refund & Returns Policy explains matters such as:

  • Return eligibility
  • Return period
  • Product-condition requirements
  • Beauty and hygiene-sensitive products
  • Shoes
  • Handbags
  • Damaged products
  • Incorrect items
  • Exchanges
  • Refund methods
  • Return shipping

Mandatory consumer rights will continue to apply where required by law.

21. Beauty, Skin Care, and Cosmetic Products

Beauty and skincare products should be used in accordance with:

  • Product instructions
  • Ingredient information
  • Safety warnings
  • Manufacturer guidance

Customers should review product ingredients before use, particularly where they have allergies, sensitivities, or other relevant concerns.

Where appropriate, patch testing may be advisable before using a new cosmetic or skincare product.

Stop using a product and seek suitable professional advice if you experience an unexpected or serious reaction.

Product information on XaraCarry.com is provided for general product-information purposes and is not intended as medical advice.

22. Perfumes and Fragrances

Fragrance experience can vary between individuals because of factors such as:

  • Skin chemistry
  • Environment
  • Application
  • Storage
  • Personal perception

Product descriptions regarding fragrance notes, longevity, or characteristics are provided for general guidance and may not produce identical results for every customer.

23. Product Care

Customers are responsible for following reasonable care instructions supplied with products.

Damage caused by misuse, improper storage, incorrect cleaning, accidents, normal wear and tear, or failure to follow product-care instructions may not qualify as a product defect.

This does not affect any mandatory rights relating to genuinely defective goods.

24. Promotions and Discount Codes

From time to time, XaraCarry may offer:

  • Discount codes
  • Promotional offers
  • Sale events
  • Bundles
  • Customer rewards
  • Limited-time promotions

Additional terms may apply to a particular promotion.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash.
  • Promotions may have expiry dates.
  • Certain products may be excluded.
  • Only one code may be accepted per order.
  • Promotions may not be combined.
  • Offers may be subject to availability.

We may cancel or restrict promotional benefits where fraud, manipulation, or misuse is reasonably suspected.

25. Gift Cards and Store Credit

Where gift cards or store credit are offered, separate terms may apply.

Gift cards or store credit may:

  • Have specific usage conditions.
  • Be restricted to XaraCarry purchases.
  • Be non-refundable except where required by law.
  • Be subject to expiry restrictions where legally permitted.

Applicable terms will be communicated where these services are offered.

26. Wishlist and Saved Products

Our website may allow you to save products to a wishlist.

Adding a product to your wishlist:

  • Does not reserve inventory.
  • Does not guarantee pricing.
  • Does not guarantee future availability.

Prices and availability may change before you purchase a saved product.

27. Reviews and User-Generated Content

You may be able to submit:

  • Reviews
  • Ratings
  • Comments
  • Photographs
  • Videos
  • Testimonials
  • Other content

You must ensure that anything you submit:

  • Is truthful.
  • Is lawful.
  • Does not infringe third-party rights.
  • Is not defamatory, abusive, discriminatory, fraudulent, or misleading.
  • Does not contain harmful software or unauthorized advertising.

By submitting content, you grant XaraCarry a non-exclusive right, where legally permitted, to use, reproduce, display, adapt, and publish that content for purposes connected with our business and marketing.

You retain ownership of your original content unless otherwise agreed.

28. Moderation of User Content

We may review, reject, hide, or remove user-generated content where we reasonably believe that it:

  • Violates these Terms.
  • Contains unlawful material.
  • Is deceptive or fraudulent.
  • Contains spam.
  • Infringes intellectual-property rights.
  • Is abusive or inappropriate.

We are not obligated to publish every review or submission.

29. Intellectual Property

The XaraCarry website and its original content may include intellectual property such as:

  • XaraCarry name
  • XaraCarry logos
  • Brand designs
  • Original photography
  • Product descriptions
  • Graphics
  • Website layouts
  • Videos
  • Written content
  • Software elements
  • Other original materials

These materials may be owned by or licensed to XaraCarry and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, republish, modify, or commercially exploit protected XaraCarry content without authorization.

30. Third-Party Links and Services

Our website may contain links to or integrations with third-party:

  • Payment providers
  • Courier companies
  • Social networks
  • Analytics services
  • Advertising platforms
  • Other websites and applications

Third parties operate independently and may have their own terms and privacy policies.

XaraCarry is not responsible for independent third-party websites or services except to the extent required by applicable law.

31. Privacy

Your use of XaraCarry.com is also governed by our Privacy Policy.

Our Privacy Policy explains how we may collect, process, store, share, and protect personal information.

By using our services, you acknowledge the practices described in that policy.

32. Website Availability

We aim to keep XaraCarry.com accessible and functioning properly.

However, we cannot guarantee uninterrupted, error-free, or continuous availability.

We may temporarily suspend or restrict access for:

  • Maintenance
  • Updates
  • Security work
  • Technical problems
  • Infrastructure changes
  • Operational reasons

We may modify or discontinue website features where reasonably necessary.

33. Website Errors

Our website may occasionally contain technical errors, typographical mistakes, inaccurate information, or temporary functionality issues.

We reserve the right to correct errors and update information when identified.

Where an error materially affects an order, we will handle the matter reasonably and in accordance with applicable law.

34. Fraud and Abuse Prevention

We may use reasonable measures to detect and prevent:

  • Fraudulent purchases
  • Payment fraud
  • Account abuse
  • Returns abuse
  • Promotional abuse
  • Unauthorized access
  • Suspicious transactions

We may request additional verification before accepting or dispatching an order.

Orders reasonably identified as fraudulent or unauthorized may be rejected or cancelled.

35. Limitation of Liability

To the maximum extent permitted by applicable law, XaraCarry will not be liable for indirect, incidental, special, punitive, or consequential losses resulting from your use of our website or services.

However, nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms limits mandatory consumer rights or any liability that cannot legally be excluded.

36. No Medical or Professional Advice

Information relating to beauty, cosmetics, skincare, fragrance, product care, or lifestyle matters is provided for general informational purposes.

It should not be treated as medical, dermatological, or other professional advice.

Where you have a medical condition, allergy, sensitivity, or other health concern, consult an appropriately qualified professional before using a relevant product.

37. Events Outside Our Control

XaraCarry will not be responsible for failure or delay caused by circumstances reasonably outside our control, subject to applicable law.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • War or civil unrest
  • Government restrictions
  • Customs disruption
  • Transportation failures
  • Courier disruptions
  • Internet or telecommunications failures
  • Cybersecurity incidents
  • Labour disputes
  • Epidemics or public-health emergencies
  • Other force-majeure events

We will make reasonable efforts to minimize disruption where possible.

38. Suspension or Termination

We may suspend or terminate access to certain services where a customer:

  • Seriously violates these Terms.
  • Engages in fraud.
  • Abuses our website.
  • Attempts to compromise security.
  • Repeatedly misuses customer-service, payment, or return systems.

Any action taken will remain subject to applicable consumer law.

39. Governing Law

These Terms & Conditions are governed by the laws applicable to the legal entity operating XaraCarry and the transaction concerned, subject to any mandatory consumer-protection laws that apply to the customer.

Because XaraCarry may serve customers across Pakistan, the UAE, Saudi Arabia, and other jurisdictions, customers may also have mandatory rights under the laws of their country or region.

Nothing in these Terms is intended to remove rights that cannot legally be waived.

40. Disputes

If you have a complaint or dispute relating to an order or our services, we encourage you to contact XaraCarry first so that we can try to resolve the issue.

Any unresolved dispute will be handled according to applicable law and the jurisdictional rules that legally apply.

41. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

42. No Waiver

If XaraCarry does not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce it later.

43. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Refund & Returns Policy, and any other applicable policies or specific promotional terms, form the agreement governing your use of our website and purchases from XaraCarry.

44. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in:

  • Our services
  • Products
  • Business operations
  • Technology
  • Payment methods
  • Delivery arrangements
  • Legal requirements

The revised version will be published on this page with an updated Last Updated date.

Changes will apply in accordance with applicable law and will not unlawfully remove rights relating to purchases already made.

45. Contact Us

If you have questions about these Terms & Conditions, an order, or your use of XaraCarry.com, please contact us:

Company: XaraCarry

Email: XaraCarry@gmail.com
Website: Xaracarry.com